Our consistent growth provides for many exciting opportunities and new openings in a challenging and fast-paced environment. We offer competitive wages, extensive benefits, health insurance, paid holidays, and more.

Current Openings

Outside Sales Account Manager—Vermont and New Hampshire positions available

Requirements:

Other Information:

We offer Competitive wages and generous benefits. No recruiter/contract/agency resumes will be accepted for this position. Sovernet is a subsidiary of Atlantic Tele-Network, a publicly traded company (ATNI) based out of Salem, MA. Sovernet is an EOE.

Sovernet offers Health Insurance, 401(k) -(currently no employer match), Life/Short term Disability Insurance, Medical and Dependant Care Flexible Spending Accounts, Vacation/Universal Time.

Reference: Outside Sales Account Manager in response

Customer Care Representative -  Bellows Falls

Candidates should possess excellent telephone skills, attention to detail, customer-service skills, and the ability to manage multiple tasks. The candidate for this position should possess a first-rate work attitude with an ability to work as a team player.

Principal Duties and Responsibilities:

• Data entry
• Customer contact (walk-in, telephone, & written)
• Problem-solving
• Processing orders for telephone and Internet services
• Fostering positive relationships with customers and vendors
  

Requirements:

• Excellent telephone skills
• Attention to detail
• Customer-service skills
• The ability to manage multiple tasks

Other Information:
We offer Competitive wages and generous benefits

Reference: Customer-care in response




NETWORK SUPPORT ENGINEER—Winooksi or Bellows Falls
This is a second level position with the NOC responsible for maintenance, support, trouble resolution, and root cause analysis. In addition to daily routine break-fix duties, this position will develop and manage small projects to enhance & expand the network, including cost analysis, detailed design, project planning, implementation, detailed documentation and cross-training of peers. The selected individual must demonstrate excellent customer service & team building skills and will be required to routinely interact directly customers, to serve as a technical mentor within the team, and to participate in & foster a “team environment.” This position will typically be called upon to diagnose difficult network performance problems and interact with application support teams to diagnose network/application performance issues. This position operates in a 7x24x365 environment, requiring flexible work hours.

Requirements:

• Demonstrated, in-depth, LAN/WAN support & administration experience (5+ years)
• Experience in supporting large, complex IP networks in a large ISP/CLEC environment
• Superior knowledge, skills & experience with Cisco routing and switching hardware, software, protocols, etc
• Strong working knowledge of structured cabling systems, network facilities, electrical, UPS, etc.
• Superior knowledge, skills & experience with UNIX - FreeBSD and Solaris preferred
• Strong working knowledge with implementation and support of VoIP Gateways - General Bandwidth G6, Tekelec 6000 preferred but not required
• Knowledge of: IP, DNS, SNMP, LDAP, SSL, Radius, ATM, Ethernet, OSPF, BGP, HSRP, Trunking, Frame-relay
• Ability to work with networking/telecommunications vendors to resolve issues
• Ability to work alone as an individual contributor, as a technical lead when required, and as a participant in a team environment
• Positive, proactive, “can do” attitude Willingness to participate in rotating schedules and share on-call duties
• (Preferred) College degree in Computer Science, Telecommunications (or related technical degree)
  
  

Reference: Network Support Engineer in response