Sovernet logo

Report Dialup Network Troubles

Your reports are invaluable in helping us troubleshoot the dialup access network. The “fix” is never soon enough, we know, but every bit of info we can get helps us see if patterns are developing in certain areas.
Please fill in the boxes below as well you can. Required fields are marked with *. If you can include Ping or Traceroute reports (paste into comment area) that would be great.

For assistance with other connection issues (email, browser-related, configurations, etc) a better form to use is the "Ask Support" form (www.sover.net/docs/supportQ.html), as it prompts for more useful troubleshooting info.


Real name:

SoVerNet Email:

*

Phone Number
Dialing FROM:

*
(format: 8021234567  No dashes, no spaces)

Access Number
Dialing INTO:

*
(format: 1234567  No dashes, no spaces)

Your Local Carrier:
(EG: Verizon, VTEL, etc)

Please list symptoms,
other comments:

 

 

Thank you! We’ll get back to you ASAP.



An ATN Subsidiary